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Review: Microsoft Exchange Server 2010

The latest release offers some much needed enhancements

Alan Stevens, V3.co.uk; 11 Sep 2009

Price: TBA
Manufacturer: Microsoft

Exchange 2010

A feature-complete release candidate of Exchange Server 2010 became publicly available at the end of August, making it a good time to look at what the new version of Microsoft's market leading messaging and collaboration server has to offer. Which turns out to be quite a lot, although it's not all good news.

There are some pretty obvious enhancements, with the relentless march towards a common user experience, regardless of platform, continuing apace. Web and mobile clients have both been tweaked to match what Outlook has to offer so, for example, web users now get just one page of messages, and can share calendars and contacts and access integrated IM facilities. We were also able run the full web interface from a lot more browsers, including Firefox and Safari. This is a big step up from previous releases, even Exchange 2007, where you had to make do with a cut-down client in anything other than Internet Explorer.

Threaded conversations
Another new feature which everyone will like is a threaded 'conversation' view. Available in the forthcoming Outlook 2010 client and Outlook Web Access, this does away with the need to manually wade through long lists of messages in order to follow an email exchange. Bulletin boards have always had this, and it's available in several Exchange alternatives, including Lotus Notes and Google Mail, making it even more amazing that it's taken so long to add it to the Microsoft product.

Still, the conversation view is there now, and we also liked the ability to see whether we had replied to a message without having to wait for checks to be made. Likewise we liked the new MailTips, which warn when you're about to make a range of common emailing errors. We were a little sceptical to start with, but it doesn't take long to appreciate these pop-up warnings. This is especially true when you've accidentally clicked 'Reply All' on an email with a long recipient list, or spent ages composing a message to someone only to get an automatic reply telling you they're on holiday.

Of course, in order to support these and other new features you have to first install or upgrade your Exchange servers, and that's not always been easy in the past. The good news is that it's not as big an upgrade as Exchange 2007, as only a minor tweaking of the role-based architecture was introduced in that release. However, we still found it quite daunting and it took us several hours to get a single test server up and running.

As with Exchange 2007 you need a 64-bit host and, similarly, you can't upgrade from an existing server straight to 2010. Not that that was a problem for us starting from scratch, but it could be a major irritant for upgraders who will need to deploy one or more new servers, and then migrate users and mailboxes across.

On the plus side, if you start running the release candidate now, an in-place upgrade to the final code will be possible when the full version is released later in the year. You can also integrate Exchange 2010 into an existing 2003 or 2007 setup, although the recently released SP2 update is needed for co-existence with Exchange 2007.

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See also:

Snow LeopardThe Mac OS X 10.6 update adds built-in Exchange Server and broader 64-bit support  28 Aug 2009
Ubuntu Linux 9.04 screen shotThe latest version of the free Linux operating system boasts a number of welcome additions  24 Aug 2009
Windows Server 2008 R2A lesser known sibling to Windows 7, Microsoft’s new server release could be equally significant  10 Aug 2009
PowerPoint 2010The preview version of the forthcoming apps suite shows interface and collaboration improvements  21 Jul 2009
FirefoxV3.co.uk gets hands on with Mozilla's latest web browser to see if it lives up to the hype  02 Jul 2009

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Tags: Microsoft, Exchange-server-2010, Email, Software

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Verdict

A slick new release of Microsoft's market leading email and collaboration platform with lots to tempt new customers and upgraders alike, but it's still a complex product to deploy.

Pros: Extended browser support; conversation view; integrated archiving; availability and performance enhancements

Cons: Complex deployment with no in-place upgrade

Reviews Disclaimer
Readers are reminded that the opinions expressed, and the results published in connection with reviews and/or laboratory test reports carried out on computing systems and/or related items are confined to, and representative of, only those goods supplied and should not be construed as a recommendation to purchase.